Now, it has become corrupted. This happened after I started the computer, and got a blue screen saying the registry was being replaced with the last known good copy of the registry. I tried to reinstall NAV , but halfway through the installation, it quits with an error message "Norton Antivirus installation has failed". I can't uninstall it, because the uninstall program is gone, and NAV doesn't appear in Windows Control Panel's list of programs that can be uninstalled.
Symantec's web site does mention these issues, and they give instructions for manually removing the program. It involves removing Registry strings, which I couldn't do, because they weren't there. I did remove a couple of Registry keys, but that didn't help.
I also tried to reinstall after a "clean" boot, that also didn't work. What can I do? I have already spent hours on this. Symantec apparently doesn't want you contacting them by e-mail or phone, since these options are either not readily apparent or costly. Ken Roberts Sorry if I am asking this in the wrong fourm, I'm new here. Most Points The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.
Please let me know if you need more information, or if you've already tried these methods. Stu Guru Norton Fighter Have you tried the Norton Removal Tool?
In addition to the Norton Removal Tool, there are also some very good uninstaller programs available that may help locate and remove items left behind by the program uninstaller. Personally, and this is not to be taken as an endorsement, I use a freeware program called Revo Uninstaller and have found it to be a useful utility. This thread is closed from further comment.
Please visit the forum to start a new thread. Related Posts How to save the Smart Firewall- Program Control settings so I don't have to re-enter all of them after uninstalling then re-installing Norton service?
I just found that my Norton Security was not functioning. Joined Jan 27, Messages I don't have a direct link but go to symantec.
VeeDubbs Limp Gawd. Joined Dec 9, Messages What was the file that Symantec had for you to download? Was it RnisUPG. Which browser were you trying to download from? I was able to download that specfic file fine.
I also found a file called SymNRT. Try googlin' that and see what you find. Joined Jul 19, Messages 11, Symantec went web based Active X based now Congrats on shedding Norton.
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