Customer support. Showing 1 - 5 of 12 reviews View all reviews. Write a review. Industry: Warehousing. Time used: Less than 6 months. Review Source: Capterra This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very Customizable So far it has been great. Pros You seem to be able to customize just about anything you.
Cons The customization is also a con just because there are so many options. Time used: Less than 2 years. Pros Reliable and simple to use tool for remote access and support, it offers extended device information Cons Not able to send windows shortcuts, not able to send sound.
Time used: More than 2 years. Landesk is a decent ticketing solution Pros I like that you can have multiple databases synced together. Cons Remote tool doesn't always work well. Wish the ticket search was better. Pros Everything that you need to deal with tickets,requests, or other forms of support needs can be met with this software. Cons interface can be clunky at times, which is really noticeable when performing multiple iterations of a workflow example, new user provisions Out of the box is very chatting with alerts for service level breaches, but can be configured to your organizations needs.
Industry: Higher Education. Easy Work Orders and so much more! Pros There is so much to learn on this system. Cons I don't have really anything negative to say about Landesk. Note: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.
If LANDesk antivirus is already removed but the remnants are still there and the icon appear in system tray, I would suggest you to run the following Microsoft fixit to get the problem automatically detected and fixed.
Fix problems that programs cannot be installed or uninstalled. Hope this helps. Please let us know the results, feel free to write us back for any further assistance. Was this reply helpful? Yes No. If you redeploy agents to a device that ran this program, it will be stored in the database as a new device. You can do this on the device itself or you can do it through the console. This is useful in some special cases, for example when the agent installation breaks some particular 3rd party software based on the CBA8.
This option was introduced in 9. However, this includes some shared DLLs so it may result in other programs not working properly. If you want to uninstall the agent remotely, UninstallWinClient. If UninstallWinClient. Skip to Main Content. Home All Products Forum Groups. Getting Started. Expand search.
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